A renowned international MICE destination in providing excellent and professional services by year 2018.
Dedicated to provide a premier venue with leading-edge innovations and exceptional hospitality
- To focus on customer satisfaction and experience
- To optimize usage of facilities
- To nurture strong teamwork
We will set an outstanding standard level to be recognized as the worlds most desirable leaderin convention and business meetings destination.
PICC Quality of Services
- We represent the company and do with enthusiasm 1 DAY, as we firmly stand on our belief to fulfill the expectations of customers round the clock, regardless of date, time and day, all year long.
- We exercise our authority to be responsive in enquiries and feedbacks within 1 DAY as we manage and listen attentively as part of our continuous learning effort.
- We adopt and value our customers as part of our family and will take responsibility to respond to complaints immediately within 1 DAY with a 'can-do' attitude for self-improvements and to the extent of until their needs are satisfied.
- We adopt a spirit to nurture delicacies to provide delicate tastes on our food and beverages menu selection within 1 DAY to complement one of the highly recommended local made refreshments.
- We empower our employees to direct IT and Communication resources promptly and bespoke services in audio visual equipments required ensuring minimum interruptions and a well-coordinated contingency.
- We work together in cooperation and harmony to commit a genuinely caring guidance for organizers especially during stressful times to work for perfection in handling audio and visual equipments.
- We will extend an unconditional hand of work commitment to ensure all Local Order (LO) are serving the utmost important within 1 DAY requirements.
- We will strive to conduct with integrity in all billing and payment incur to made available within 1 DAY to contractors and suppliers, if and once all fair documents are duly completed, as we prioritize an accountable action in every circumstances.